Privacy Policy

Last Updated: September 13, 2026

Skin pH respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information may be collected, used, and shared when you visit our website, contact us, book an appointment, or interact with our services.

By using this website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Appointment or service inquiries

  • Information submitted through contact forms

  • Information you choose to provide when communicating with Skin pH

When you book an appointment, complete an intake or consent form, or otherwise interact with our booking system, additional information may be collected through our third-party booking and scheduling provider, Vagaro. This may include appointment details, contact information, payment information, intake information, consent forms, and information relevant to the services you request.

Information submitted directly through Vagaro is also subject to Vagaro's applicable privacy policies and terms.

Skincare and Intake Information

Certain Skin pH services, including skincare consultations, acne services, corrective skincare, waxing, and other esthetic treatments, may require clients to provide information relevant to determining whether a service or product may be appropriate for them.

Clients should provide sensitive or treatment-related information only through the intake, booking, or communication methods designated by Skin pH for that purpose.

We use information provided in connection with services to communicate with clients, prepare for appointments, provide requested esthetic services, maintain appropriate business records, and support the client experience.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through Squarespace and other technologies used to operate the website. This may include information such as:

  • Browser type

  • Device information

  • IP address

  • Pages visited

  • Referring website

  • Date and time of visits

  • Website interactions and usage information

This information may be used to operate, secure, maintain, and improve our website and understand how visitors use it.

Cookies and Analytics

Our website is hosted by Squarespace and may use cookies and similar technologies that are necessary for the website to function properly.

We may also use analytics or performance technologies to better understand website traffic and visitor behavior.

Depending on your location and the technologies enabled on this website, you may be provided with options to manage certain cookie preferences through a cookie banner or similar consent tool.

You can also manage cookies through your browser settings. Disabling certain cookies may affect how some portions of the website function.

How We Use Information

We may use information collected through our website and services to:

  • Respond to questions and inquiries

  • Schedule and manage appointments

  • Provide requested services

  • Communicate about appointments or services

  • Process transactions through applicable third-party providers

  • Maintain business and client records

  • Improve our website and client experience

  • Understand website usage and performance

  • Protect the security and integrity of our website and business

  • Comply with applicable legal and regulatory obligations

We do not use personal information for purposes materially different from those described in this policy without providing appropriate notice when required.

Third-Party Service Providers

Skin pH uses third-party platforms and service providers to operate portions of our business and website.

These may include:

Squarespace — website hosting, website functionality, and analytics.

Vagaro — appointment scheduling, booking, client management, forms, and related services.

Other third-party providers may be used for services such as payment processing, email communications, embedded content, maps, social media, or other website and business functionality.

These providers may collect or process information according to their own privacy policies and terms. Skin pH is not responsible for the independent privacy practices of third-party websites or platforms.

Payment Information

If you provide payment information when booking or purchasing a service, payment information may be processed by Vagaro or another applicable third-party payment processor.

Skin pH's Squarespace website does not necessarily receive or store complete payment-card information submitted directly to a third-party payment processor.

Sharing of Information

We may share information when reasonably necessary to:

  • Provide or administer requested services

  • Operate our website and booking systems

  • Work with service providers performing functions on our behalf

  • Process payments or appointments

  • Protect the rights, safety, security, or property of Skin pH, our clients, or others

  • Comply with applicable laws, regulations, legal processes, or governmental requests

  • Facilitate a business transfer, restructuring, or similar transaction

We do not sell personal information for money.

If Skin pH's advertising, analytics, or data-sharing practices change, this policy may be updated accordingly.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate business and client records, and to meet applicable legal, tax, accounting, contractual, or regulatory requirements.

Information maintained by third-party providers may be retained according to those providers' own policies.

Data Security

We take reasonable steps appropriate to the nature of the information we handle to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no website, electronic communication, or online storage system can be guaranteed to be completely secure. You should use care when transmitting sensitive information electronically.

Your Privacy Choices

Depending on applicable law and the nature of the information involved, you may have rights or choices regarding your personal information.

You may contact Skin pH to ask questions about personal information you have provided directly to us or to request an update or correction where appropriate.

Information held by third-party platforms such as Vagaro may also be subject to the privacy controls, retention practices, and request procedures provided by those services.

Email and Communications

If you provide your contact information to Skin pH, we may use it to respond to inquiries or communicate with you about appointments and services.

If Skin pH offers optional promotional email or text communications, you may follow the applicable unsubscribe or opt-out instructions provided with those communications.

Children's Privacy

This website is intended for a general audience and is not designed to knowingly collect personal information online from children under 13.

Parents or legal guardians should contact Skin pH directly regarding services for minors and any applicable consent requirements.

Third-Party Links

Our website may contain links to third-party websites, booking platforms, social media platforms, or other external services.

Once you leave the Skin pH website, your interaction with those services is governed by the third party's own privacy practices and terms.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices, services, technology, or legal requirements.

The updated policy will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or Skin pH's privacy practices, please contact Skin pH using the contact information provided on our website.

Skin pH
Murfreesboro, Tennessee
myskinph.com